Answered By: Library User Service Team
Last Updated: Jun 25, 2023    Views: 360

To verify that you have an EDU account, you can look at the top right corner of your dashboard and see if there is an EDU sign.

 

If you have not upgraded your account yet, please refer to the following article for the account upgrade: https://cuhk-shenzhen.libanswers.com/faq/271233

Please also be aware that Due to the account limit, all edu accounts will reset periodically. If your account is downgraded to a free account, please click the upgrade link and sign in again with SSO authentication to restore your account status.


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