Answered By: Library User Service Team
Last Updated: Mar 19, 2025    Views: 181

Firstly, please check if you are on the campus network and do not connect to any personal VPN.

(If you are using the off-campus network, please refer to Connect from Off Campus.)

Secondly, please clear your browser cache and retry if you still cannot access the database/journal after switching to the campus network. 

If neither of the above two methods works, it's possible that the library has not purchased the article/ebook. Please use our Interlibrary Loan Services for the resources. 

If you still have queries regarding specific databases. You can contact the librarian in charge directly. The contact information can be found through the relevant database page in the library's E-Resources List.




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