Why can't I access the database / journal purchased by the library?

Answer

Firstly, please check if you are on the campus network and do not connect to any personal VPN.

(If you are using the off-campus network, please refer to Connect from Off Campus.)

Secondly, please clear your browser cache and retry if you still cannot access the database/journal after switching to the campus network. 

If neither of the above two methods works, it's possible that the article/ebook has not been purchased by the library. Please use our Interlibrary Loan Services for the resources. 

  • Last Updated Aug 09, 2023
  • Views 135
  • Edited By Library User Service Team

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